Asiana Airlines customer care service
  • +1888-498-3449
  • Asiana Town Kangseo P.O. Box 98 #47, Osae-Dong, Kangseo-Ku Seoul, Korea

Asiana Airlines Customer Service | Booking Number

How to reach out to an Asiana Airlines representative at customer service 

Are you planning your trip with Asiana Airlines, but you have certain queries regarding the airline procedures and policies? Well, then you can resolve all these queries in time by reaching out to the airline representative at Asiana Airlines. And for those who are wondering how the airline representatives help in fixing issues and how can one reach out to them, they can read out the information provided in this article. 

How can Asiana Airlines representatives help in fixing issues? 

While planning a trip, passengers have any queries regarding the booking process and policies of the airline. So, to help out the passengers with their queries, the airline has introduced Asiana Airlines Customer Service where one can seek help from the expert airline representative and resolve all their queries in time. Furthermore, one can reach out to the representative around the clock and easily manage their travel in time. 

Services that one can avail by contacting the customer service at Asiana Airlines

For the passengers who are wondering what is the benefit of contacting the customer service? So, to help them get a clear idea, here are some of the common services that one can seek by reaching out to the customer service. 

  • Assistance for booking and managing reservations
  • Resolving issues related to certain policies
  • Help for resolving compensation and refund problems
  • Details about the ongoing deals and offers

Besides, there are multiple other services that one can seek by contacting  Asiana Airlines Customer Service. And for the passengers who are wondering how to reach out to the airline representatives, they can check the contact details mentioned below. 

Know how to resolve issues by contacting Asiana Airlines

Nowadays, before planning a trip people book their flight tickets in advance to avoid last-minute issues. Further, to ensure that they grab the best deals for the bookings, people contact the airline directly to get complete details on the same. However, in most cases, it is found that most people have no clue how to contact the particular airlines.

Besides, for the passengers who have booked reservations with Asiana Airlines and have queries regarding the policies and other online services can easily contact the customer service. For those who are not aware, the airline has introduced Asiana Airlines Customer Service where one can seek assistance for resolving multiple queries.

Customer service of Asiana Airlines

The customer service of Asiana Airlines was introduced for the benefit of the passengers where they can contact the airline representative directly and get quick assistance to make their travel hassle-free.

Further, the customer service of Asiana Airlines is quite popular for providing its customers with the finest services. But, some of its common services include the following:

  • Assistance regarding online services and processes
  • Information about the latest deals and offers
  • Help for the easy management of the reservations
  • Details about the various airline policies
  • Providing information on last-minute deals

Besides, there are multiple other services that one can easily avail once they contact customer service. Still, for those who are wondering how to reach out to the airline representative at customer service, they can read this article for complete contact details.

Contacting Asiana Airlines

For resolving issues related to Asiana Airlines reservations, the passenger simply needs to navigate to the airline website and can easily find the Contact number for Asiana Airlines. Further, they can use that particular number to get in touch with the airline representative and resolve their issue in time. Further, the passengers can also look for alternative contact options provided on the airline website.

How to change flight with Asiana Airlines?

If you want to apply for flight change with Asiana Airlines due to any reason and looking for the information about the same then you are at the right place. Being a passenger-friendly airline, Asiana has a very simple flight re-book process. You can either dial Asiana Airlines Flight Change Phone Number or you can visit its website to apply flight change on My Trips section.

To re-book your flight on Asiana Airlines website, follow the steps given below:

  • Visit the Asiana Airlines website and go to My Trips
  • Provide flight details like booking number, arrival and departure city name, date of boarding and last name of the passenger
  • Tap Find My Trip button and a list of your booked flight will open
  • Then choose the flight you want to rebook and follow the instructions  on-screen

Asiana Airlines flight change fee

When you re-book your flight with Asiana Airlines you have to pay an additional charge known as the flight change fee that is listed below:

  • You have to pay 70 dollars as flight change fee in addition to the fair difference of actual and changed flight
  • You have to pay 10-20 dollars to the travel agent if you have booked your flight through them.

Call Asiana Airlines to re-book your flight

The best way to rebook your flight is to dial Asiana Airlines' phone number and ask them to change your reservation.

This is how you can re-book your flight in Asiana Airlines easily. You can dial the Asiana Airlines Customer Service number for more details about flight change. You can also ask them about any other query you have regarding reservation or cancellation.

Premium Economy class of Asiana Airlines

Asiana Airlines is a major airline of South Korea. The airline has a fleet size of 85 and serves 90 destinations. It is headquartered in the Asiana Town building in Seoul. For a few aircraft, the airline has special classes. The airline provides Economy Smartium or premium economy class on its A350 aircraft.

Features of Economy Smartium

  • Asiana Airlines premium economy class has 18 inches wide seats with a pitch of 36 inches.
  • There are a 4 inches extra legroom and an armrest.
  • There is also a power outlet and USB port attached and an 11-inch touchscreen for in-flight entertainment.
  • Passengers also get special in-flight services like delectable cuisines, priority boarding, amenity kit, satellite Wi-Fi, access to the lounge.

Who can purchase a Premium Economy?

  • Those passengers who have booked tickets for an international flight of Asiana Airlines can get it.
  • Passengers traveling on codeshare flights or those passengers who are using Cabin Baggage or Extra Seats cannot get economy Smartium.
  • Passengers traveling in a group can also purchase economy Smartium.
  • If Passengers have purchased tickets from other airlines then they can get the economy Smartium 48 hours before departure at the airport.

Ways to purchase Economy Smartium

1. Reservation center

Passengers can contact the reservation center of the airline and purchase their tickets for this class from there.

2. Ticket counter

Passengers can also visit the ticket counter at the airport and buy the tickets for the premium economy from there.

3. Online

Passengers can also visit the website and book their tickets. When they will select the flight, they will get the option to book Economy Smartium tickets.

For any doubt or issue, passengers can contact the Asiana Airlines customer service center. The executive will help you and provide assistance.

Do you want to book your flight tickets with Asiana Airlines but do not know how to proceed? Then you shall not panic. In this article, you will be returning only after finding your answers. And we understand that you have spent a lot of time researching for the best flights but do not know how to get the booking. So, thinking of this we are here to give you answers and for that, you can refer to the information further. 

Making Travellers Aware of Booking Tickets of Asiana Airlines! 

Asiana Airlines is the major airline of South Korea and is known for being customer-oriented airlines. So, the airline has introduced all the possible services for passengers for easy and hassle-free travel. Hence, if you want to get Asiana Airlines reservations then you can contact the customer service. And for that, you can follow the steps below. 

Learning to Reach Asiana Airlines Customer Support! 

  1. Asiana Airlines phone number: This is the toll-free number that is 24/7 active to deliver services to passengers. 

  2. Asiana Airlines Chat Support: This is another system that can help get the reservations and can be contacted from the official website of Asiana Airlines. 

  3. Asiana Airlines Social and Email Support: This system can be used to get on the spot resolution. 

So, a passenger can choose to contact any platform of Asiana Airlines customer service to get the reservations on the airline. 

Steps to Reserve a Seat on Asiana Airlines! 

  1. Take a phone and make a call on the toll-free number or contact the chat support. 

  2. Upon getting the response from the opposite end, tell them that you need to book a flight with Asiana Airlines. 

  3. And you will be asked all the itinerary related details. Provide all the correct information and you will be notified of the email. 

If you have any issues then this can also be resolved here. 


With Asiana Airlines, you can avail various services and facilities provided by the airline. In case you want to change your flight details due to some unforeseen reasons, you need to cancel your booking and rebook it. For more details, you can use this article, with info related to rebooking.

Rebooking in Asiana Airlines

You can only make the changes by cancelling

the ticket and rebooking is done after that. If you cancel and rebook within 24-hours of purchasing the ticket, you don't have to pay the cancellation charges. The process of Asiana Airlines rebooking is as follows:

  • Browse Asiana Airlines website in the browser.

  • Under Book a Trip option, you need to select Find My trip.

  • You can either log in or enter the itinerary details for retrieval.

  • With details, you can see the itinerary on the screen.

  • You need to cancel your booking and select the option of rebooking.

  • Once you confirm the cancellation, your booking is canceled.

  • After that, you will be redirected to the booking section again, where you can rebook your ticket.

  • You have to follow the steps of booking and get your confirmation.

  • With the payment of the ticket, you will have the confirmation email and a new e-ticket, to be used at the time of departure.

In this way, you can do the rebooking. For any other query, you can contact Asiana Airlines customer service. The representatives are available round the clock and you can contact them for assistance. To get in touch with them, you need to choose a contact method from the phone number, email or live chat as per preference and then use the details provided on the Asiana Airlines official website. You can contact the support team for any issue or query related to Asiana airlines.

Contacting airline representative at Asiana Airlines

Keeping the current pandemic conditions in mind, it is suggested to the passengers to look for the required information in the FAQ section or submit a feedback form for assistance. Besides, the passenger can contact the airline representative by dialing the Asiana Airlines booking number and other alternatives mentioned in this article. 

  • Request for chat session: If the support representative is not available over a phone call, then one can request for the chat session. 
  • Email assistance: The passenger can try sending out an email to the airline to seek detailed information regarding their issues. 

Thus, this was the complete details on how one can seek help for their queries and issues. So, next time, if you have queries, reach out to the airline representative and manage your trip accordingly. 

Find Here Some Important Information About Asiana Airlines Reservations Team:

Direct Contact Number: 1-808-300-5769 (Talk to Customer executive)
Call Time: 7 days a week: 5 am-9 pm PST
Independent Support:   1(800) 227-4262  (Talk to Customer executive)
 Average Waiting Time: 1 min
Get Online Support:
Company Website:
Useful tools & number to call: Call via web & skype

List of Asiana Airlines destinations (Asiana Airlines Flight destinations Country)

  • Australia - Contact Number - +61 2 9260 4300
  • Mongolia - Contact Number - +82-1588-2001
  • Bangladesh - Contact Number - 01841-289173
  • Myanmar - Contact Number - 1-808-744-7378
  • Belgium - Contact Number - 1-800-227-4262
  • Netherlands - Contact Number -  +49-69-92 10 190
  • Brunei - Contact Number - 1808-300-5769
  • New Zealand - Contact Number -  +1888-498-3449      
  • Cambodia - Contact Number - +855 23 862 868
  • Northern Mariana Islands - Contact Number - 670-288-2626
  • Canada - Contact Number - 1-800-227-4262
  • Norway - Contact Number - 1-800-227-4262
  • China - Contact Number - +86-10-8451-0101
  • Palau - Contact Number - +1888-498-3449
  • Egypt - Contact Number - +1808-300-5769
  • Philippines - Contact Number - +1888-498-3449
  • France
  • Portugal
  • Germany
  • Russia
  • Guam
  • Singapore
  • Hungary
  • South Korea              
  • India             
  • Spain
  • Indonesia
  • Sweden
  • Italy
  • Taiwan
  • Japan
  • Thailand
  • Kazakhstan
  • Turkey
  • Malaysia
  • United Kingdom      
  • United States           
  • Vietnam
  • Uzbekistan



How Do I Contact Live Person at Asiana Airlines Customer Service?

Being a traveler you may stick into any sudden problem whether it is before booking or after booking a flight ticket. It becomes an important thing to resolve all these problems as soon as possible in order to prevent any kind of inconvenience. If you have booked a flight with Asiana Airlines, then you don’t have any need to tensed as it proffers an effective customer service to the passengers where the live person helps every passenger to fix all sorts of queries related to the Asiana Airlines. It is one of the effective and faster ways to get an instant from the live person on every single problem.

Get Asiana Airlines Customer Service Live Person help on:

  • Reservation related problems.

  • Change a flight or date.

  • Add-on any additional service to your reservation.

  • Make changes to your current or previous booking.

  • Cancel a flight ticket.

  • Check your booked flight status.

  • Get help on group booking related queries.

By contacting the Asiana Airlines Customer Service Live Person, you can simply resolve the above-given queries in a very quick manner. They will take a very quick span of time to fix your issues and they have very good capabilities to fix every single problem that you confront while or after booking your Asiana airlines flight ticket.

How to Contact Asiana Airlines Customer Service Live Person?

It is possible to contact the live person at Asiana airlines customer service through plenty of ways and these are listed below:

Email: By using the email service, you can drop an email in which your queries will be described and then the team of live persons will help you with proper solutions.

Chat: You can also go with Asiana Airlines Customer Service Live Chat where you can online chat with the live person and they will resolve your every query via chat in a very simple manner.

Phone: You can simply dial their customer service number and they will provide you the 24/7 assistance on all kinds of problems.


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